Legal
Terms of Service
Last updated: 8 October 2026. These terms govern the Trading Konsole website, reserved area and desktop application. By creating an account, purchasing a plan or using the desktop application you accept them. The risk disclaimer and the refund policy are an integral part of these terms.
1. Who we are
Trading Konsole is provided by H2Code — VAT no. IT15572751004, Via del Pigneto, 00176 Rome, Italy (“we”). For any question about these terms write to the address at the bottom of this page.
2. The service
Trading Konsole is a desktop analysis platform for intraday trading of US index futures: order flow, footprint and L2 liquidity on one screen, with the options on those futures and on the related ETFs (options flow, gamma exposure) as an analysis layer. Only futures are traded from the platform. The service includes the desktop application, your account, the licence/activation service and the customer reserved area on this site.
3. Account
You must be an adult and provide accurate information. The desktop application asks you to sign in to your account on every plan, Free included: you sign in in your browser, with email and password or with Google. Credentials are personal: keep them confidential and tell us immediately about any unauthorised use. One account per person. You can sign a computer out from the application or from the reserved area.
4. Plans and prices
The plans on sale and their prices are those shown on the pricing page at the moment of purchase. Purchases are handled by Stripe acting as merchant of record: any applicable VAT or sales tax is calculated and applied at checkout, and the purchase receipt/invoice is issued by Stripe. Price changes are announced by email at least 30 days in advance and take effect from the following renewal; if you do not accept them you can cancel before they apply.
5. Free trial
The Pro plan offers a 7-day free trial. A payment card is required to start it; at the end of the trial the subscription starts automatically and the card is charged, unless you cancel before the trial expires. One trial per person.
6. Billing, renewal, cancellation
Subscriptions are monthly or yearly, charged in advance for the whole period and renew automatically. Payments are processed by Stripe as merchant of record; we never see or store your full card number. You can cancel at any time from the reserved area: access continues to the end of the paid period, then the subscription stops. If a renewal payment fails, Stripe retries and notifies you; the licence is suspended after the grace period and revoked if payment is not completed.
7. Licence
A plan grants a personal, non-exclusive, non-transferable licence to use the application, bounded by the device limit of your plan. When you sign in, the application receives your plan’s licence key by itself; a key received by email can still be entered by hand. Sharing licence keys, reselling access, decompiling or reverse-engineering the software, or circumventing plan limits is forbidden and leads to termination. All rights not expressly granted remain ours.
8. Market data and your broker
On Free and Pro plans the application connects with your own market-data subscriptions and broker account (e.g. Rithmic): you must hold valid credentials and entitlements, and their cost and terms are between you and those providers. Broker credentials are stored encrypted on your machine, not on our servers. On the Pro plan the options on ES and NQ are computed from the CME market data of your own Rithmic connection. The Desk plan, when available, includes the options data on QQQ and SPY provided by us.
9. Live trading
Orders reach a real account only through the broker account you connect in the application. They are executed on your account, at your broker: your broker’s risk controls are the final authority on what is accepted, and every order you send is yours from the first click. On the Free plan live trading is limited (up to 3 micro contracts). We are not a broker and never hold your funds. Your responsibilities: you keep your broker’s risk controls active, you check orders and positions on your broker’s platform, which remains the only record of what was executed, and you do not rely on the application as your sole means to manage an open position.
10. No investment advice
Trading Konsole is an analysis tool. Nothing in the application or on this site is investment advice, a recommendation or a solicitation to trade. Read the risk disclaimer — it is part of these terms.
11. Availability and changes to the service
We work to keep the service available and accurate, but it is provided “as is”: maintenance windows, third-party data outages and defects can occur. The application may contain defects; features marked beta are provided for evaluation and may behave unexpectedly. Test every setup in simulation before using real money. Features may evolve; we will not materially reduce what a paid plan includes during a period you have already paid for.
12. Liability
To the maximum extent permitted by law, we are not liable for trading losses or missed profits, whatever their cause, including defects, malfunctions or interruptions of the application, incorrect or delayed figures, orders not sent, sent late, duplicated or modified by the application, errors or delays in market data from us or from third parties, decisions taken using the application, and indirect damages. For paid plans our aggregate liability is capped at the fees you paid in the 12 months before the event; the Free plan is provided without charge and our liability for it is excluded to the same extent. Nothing in these terms excludes liability for wilful misconduct or gross negligence, nor limits the mandatory rights of consumers.
13. Withdrawal and refunds
EU consumers have a 14-day right of withdrawal on the first purchase. How it works, and what we refund beyond the legal minimum, is in the refund policy.
14. Changes to these terms
We may update these terms; material changes are announced by email at least 30 days in advance. Continued use after the effective date is acceptance; if you do not accept, cancel before that date and the subscription simply ends at the period’s close.
15. Law and jurisdiction
These terms are governed by Italian law. For consumers, the mandatory competent court is the consumer’s place of residence where the law so provides. The European Commission’s online dispute resolution platform is available at ec.europa.eu/consumers/odr.
Contact
Questions about these terms: support@tradingkonsole.com.